Privacy Policy

Welcome to Trivigo Trip. Your privacy is important to us, and we are committed to protecting the personal information you share with us. Whether you are exploring destinations, making a booking, or simply contacting our team, your information will be handled responsibly. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide you with a smooth and personalized travel experience, we may collect certain information, including but not limited to:

Personal Information

• Full Name
• Email Address
• Mobile Number
• City and Country
• Emergency Contact (if required)

Travel Information

• Preferred Destination
• Travel Dates
• Number of Travelers
• Group Type
• Special Requests or Preferences

Booking Information

• Booking Reference
• Selected Package
• Payment Status
• Transaction Reference (where applicable)

Technical Information

When you visit our website, certain information may be collected automatically, including IP address, browser type, device information, operating system, pages visited, date & time of visit, and cookies and similar technologies.

2. Why We Collect Your Information

Your information enables us to provide a better travel experience. We may use it to:

• Process and manage your bookings.
• Create personalized travel itineraries.
• Communicate booking confirmations and travel updates.
• Respond to your questions and support requests.
• Coordinate with hotels, transportation providers, and travel partners.
• Improve our website, services, and customer experience.
• Prevent fraudulent activities and maintain service security.
• Share promotional offers or travel inspiration only where appropriate or where you have chosen to receive them.

3. How We Share Your Information

Your information may only be shared when necessary to complete your booking or provide the services you have requested. This may include hotels and accommodation partners, transportation providers, activity and tour operators, payment service providers, and government authorities where legally required. Every effort is made to work with trusted partners who respect the confidentiality of your information.

4. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. Although no online platform can guarantee absolute security, we continuously review and improve our security practices to safeguard the information entrusted to us.

5. Cookies

Our website may use cookies and similar technologies to remember your preferences, improve performance, understand visitor behaviour, and deliver a more personalized browsing experience. You may disable cookies through your browser settings; however, doing so may affect certain website features.

6. Third-Party Services

Our website may contain links or integrations with third-party platforms such as payment gateways, Google Maps, WhatsApp, Instagram, Facebook, or other external services. These services operate independently and are governed by their own privacy policies. We encourage you to review their policies before sharing any personal information.

7. Your Rights

• Access the personal information we hold about you.
• Request corrections to inaccurate or outdated information.
• Request deletion of your personal information, subject to applicable legal requirements.
• Withdraw consent for marketing communications at any time.

We will make reasonable efforts to respond to legitimate requests in a timely manner.

8. Changes to This Privacy Policy

As our services continue to evolve, this Privacy Policy may be updated periodically. Any changes will be published on this page together with the revised Effective Date.

9. Contact Us

We are always happy to assist you and remain committed to protecting your privacy with transparency, responsibility, and care.