Can't find your answer? Message us on WhatsApp — we usually reply within a few hours.
Booking is simple. Choose your preferred destination, complete the booking form and submit your travel details. Our team reviews your request and shares your personalized travel proposal, payment details and booking confirmation. Your booking is confirmed once the required advance payment is successfully received.
No. Submitting the booking form is only a booking request. Your reservation is confirmed only after availability is verified, the required advance payment is received, and an official booking confirmation is issued by Trivigo Trip.
We accept secure payments through UPI, bank transfer, debit cards, credit cards, and other approved payment methods communicated during the booking process.
No. The advance payment is non-refundable, as it is immediately committed towards hotels, transportation, permits, and other travel arrangements. Please refer to our Cancellation & Refund Policy for complete details.
The remaining balance must be paid within the timeline communicated by Trivigo Trip before the commencement of your journey.
Yes. You may cancel your booking by contacting our team through our official communication channels. Refund eligibility will be determined according to our Cancellation & Refund Policy.
Rescheduling requests are subject to availability, operational feasibility, and supplier policies. Additional charges may apply.
Yes. Once your booking is confirmed, we will share an official booking confirmation along with your travel details.
Yes. Many of our travel experiences can be customized according to your preferred destination, travel dates, group size, accommodation preferences and travel requirements.
Package inclusions vary depending on the selected tour. The detailed itinerary and inclusions will be shared before booking confirmation.
Flights are included only if specifically mentioned in your selected package or quotation.
Unless specifically mentioned, travel insurance is not included in the package price. We strongly recommend purchasing comprehensive travel insurance.
Travelers must carry valid government-issued identification and any additional documents required for the selected destination.
Yes. We organize college trips, corporate tours, family vacations, customized group tours, trekking expeditions, weekend getaways, and other travel experiences.
Yes. We provide customized travel solutions for corporate organizations, educational institutions, colleges, schools, and private groups.
All important travel information will be shared through our official communication channels, including WhatsApp, email, or phone.
Yes. However, the person making the booking must provide accurate information for all travelers and ensure they are aware of the applicable policies.
Yes. We believe in transparent pricing. All inclusions, exclusions and applicable charges are clearly communicated before booking confirmation.
In such situations, Trivigo Trip will communicate available options in accordance with our Cancellation & Refund Policy and the policies of our travel partners.
Our support team remains available through our official contact channels to assist you before, during and after your journey.
Yes, subject to availability. We recommend booking as early as possible to secure the best options.
Yes. We design personalized itineraries tailored to your travel preferences, budget and schedule.
No. We strive to maintain complete transparency. Any applicable additional charges, if any, will be clearly communicated before your booking is confirmed.
At Trivigo Trip, we believe every journey should be reliable, seamless and exceptional. Our focus is on thoughtful planning, transparent communication, personalized service, and creating travel experiences that leave lasting memories.
You can contact us through our official phone number, email address, WhatsApp, or by submitting an enquiry through our website. Our team will be happy to assist you.
Still have a question?
Our travel team is one message away, every day from 10am to 8pm.
